Responsible Gaming

Gambling Should Be Entertainment

At Jackram, we believe that gambling should always be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Bingo and casino games are games of chance where the outcome is unpredictable, and you should only gamble with money you can afford to lose.

Please enjoy our Mecca Bingo offerings responsibly and within your means.

Age Verification

You must be 18 years of age or older to use Jackram and participate in any gambling activities. In the UK, 18 is the legal minimum age for gambling. We take age verification seriously and reserve the right to request proof of age at any time.

If you are under 18, please do not use this site.

Warning Signs of Problem Gambling

Problem gambling can develop gradually. Be aware of these warning signs:

• Chasing losses by gambling more to win back money you've lost
• Gambling with money intended for essentials (rent, bills, food)
• Hiding your gambling from family, friends, or colleagues
• Experiencing mood swings or irritability when unable to gamble
• Spending increasing amounts of time and money on gambling
• Neglecting work, education, or personal relationships
• Feeling anxious or stressed when not gambling
• Borrowing money or going into debt to fund gambling
• Failed attempts to cut back or stop gambling
• Using gambling to escape problems or negative emotions

If you recognise any of these signs in yourself or someone else, please seek help immediately.

Self-Help Tools & Controls

Jackram provides several tools to help you maintain control of your gambling:

• Deposit Limits: Set a daily, weekly, or monthly limit on the amount you can deposit
• Loss Limits: Set a limit on the amount you're willing to lose in a given period
• Spending Reminders: Receive notifications about your spending to maintain awareness
• Reality Checks: Periodic pop-up reminders showing how long you've been playing and money spent
• Self-Exclusion: Temporarily or permanently exclude yourself from your account
• Time-Out: Take a break from gambling for a set period

To access these tools, log into your Jackram account or contact our customer support team for assistance.

Support Organisations & Resources

If you are struggling with problem gambling, support is available. The following organisations provide free, confidential help:

United Kingdom

• GamCare
  Free counselling and support for problem gamblers and their families
  www.gamcare.org.uk
  Telephone: 0808 8020 133 (free, confidential, 24/7)
• GamStop
  National self-exclusion scheme for online gambling
  www.gamstop.co.uk
  Telephone: 0800 197 8225
• Gamblers Anonymous
  Peer-support fellowship for those affected by gambling
  Telephone: 020 7584 7000
• National Debtline
  Free debt advice if gambling has caused financial problems
  Telephone: 0808 808 4000

International Resources

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling
  www.ncpgambling.org
  National Problem Gambling Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  Telephone: 0800 1 372 374 (free, confidential)

Need Help?

If you or someone you know is struggling with problem gambling, please don't suffer in silence. Help is available and recovery is possible.

Reach out to GamCare (0808 8020 133) or visit one of the support organisations listed above today.

Your wellbeing is important to us. We're committed to providing a safe and responsible gambling environment.